Job Title: Professional Support Assistant
Grade: Grade 2
Reporting to: TBC
1. Job Purpose
To provide efficient, effective and consistent Professional Support Services that meet the needs of the business.
2. Key Responsibilities
2.1 To provide high quality Professional Support services to internal/external customers communicating appropriately and ensuring their needs are met within the service’s Business Agreement including switchboard/reception provision, and undertaking a range of clerical tasks.
2.2 To fully support meetings as required by the business, including the provision of note-note taking as requested and the production and distribution of outputs in a timely manner.
2.3 To place orders and monitor stock as appropriate.
2.4 To operate and maintain administrative systems (e.g. monitoring, recording and processing of information) to ensure the delivery of the Professional Support function in a consistent and responsive manner across in business.
2.5 To administer business and financial processes, including handling monies and dealing with queries as appropriate
2.6 To provide accurate file/data records and maintenance for example ensuring data quality/archiving, retention and distribution of information and records as per data protection requirements.
2.7 To ensure that confidentiality is maintained in all areas and to ensure compliance with Data Protection Act principles.
2.8 To ensure that safety and security is upheld by adhering to all appropriate policies and reporting any issues appropriately as they arise.
2.9 To work flexibly and as part of a team to ensure cover of all aspects of Professional Support and to provide continuity of service.
3. Supervision Received
3.1 Supervising Officer Job Title
3.2 Level of Supervision
Left to work within established guidelines subject to scrutiny by supervisor.
4. Supervision Given (excludes those who are indirectly supervised i.e. through others).
5. Special Conditions
· This vacancy is exempt from the Rehabilitation of Offenders Act
· A Disclosure and Barring Services/ISA checks will be undertaken
Birmingham Children’s Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment
Observance of the Birmingham Children’s Trust Equal Opportunities Policy will be required.
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